Betting Rules

1. General betting rules

By opening an account, accessing a betting service or placing a wager, you confirm that you have read and understood the rules that apply to the relevant service. You are responsible for checking the available information before you play, including the wager type, stake, odds or game features, possible return, applicable conditions and any restrictions shown on the website.

These rules apply together with the Kingmaker Casino Terms and Conditions, Privacy Policy, Responsible Gambling information and any specific rules displayed for an individual game or betting market. If a game has additional rules, those rules should be read carefully before play. In the event of an inconsistency, the more specific game or market rules may apply to that particular wager, subject to applicable law and the governing terms.

You must use the service only where online gambling is lawful and available to you. Australian players should make their own enquiries about the laws that apply in their state or territory and comply with all age, location and account requirements. You must not access or use the service if you are below the applicable legal gambling age, prohibited from gambling, acting for another person or otherwise not permitted to participate.

• One person may use an account unless the applicable terms expressly allow otherwise.
• You must provide information that is accurate, current and complete when registering or updating your account.
• You must keep your login details, payment information and account access secure.
• You must not use the service for unlawful activity, fraud, money laundering, collusion or any other improper purpose.
• You must not allow another person to place wagers through your account or use another person's account.
• You should check your bet slip, stake and selections before confirming a wager.
• You should only use payment methods that you are authorised to use.
• You should promptly update information that becomes inaccurate or out of date.

Kingmaker Casino may apply account, product, payment or wagering controls where permitted by the applicable rules. These controls can include verification requirements, restrictions on access, suspension of an account or refusal of a wager. Any action taken will be handled in accordance with the relevant terms and applicable legal obligations.

You are responsible for understanding the risks associated with gambling before using the service. Gambling outcomes are uncertain, and no strategy, system or pattern can guarantee a winning result. Information displayed on the website is provided to assist your decision-making, but it should not be treated as financial, investment or professional advice.

2. Placing and accepting wagers

A wager is normally submitted when you select the relevant option, enter or confirm the stake and receive an on-screen confirmation. A selection shown in a bet slip is not necessarily accepted until the wager has been processed. You should wait for confirmation and retain any reference, receipt or account record provided to you.

Wagers may be rejected, cancelled or placed on hold if there is a technical issue, an interruption to the service, a pricing or display error, a market change, a suspected breach of the rules or a requirement to complete identity, age, payment or safer gambling checks. A wager will not be treated as accepted solely because a selection was added to a bet slip or because a transaction appeared to be in progress.

You are responsible for checking every detail before confirming a wager. This includes the game or market, selected outcome, stake, odds where shown, number of selections, applicable fees or conditions and any maximum or minimum shown on the website. If you notice an error after submission, do not assume that the wager has been changed or cancelled. The account record and the applicable settlement rules will be used to assess the transaction.

Wager records and balances

Account statements, transaction histories and betting records may be made available through the website. You should review these records regularly and report an apparent error promptly through the available support or account process. Records maintained by the operator may be used to confirm the details of a wager, subject to any rights available under applicable law.

The balance displayed in your account may include funds that are available to wager, funds subject to conditions or amounts that are being reviewed. A displayed balance does not automatically mean that every amount can be withdrawn immediately. Payment, verification, promotional and responsible gambling conditions may affect how funds can be used or transferred.

Technical interruptions

You should not continue submitting wagers if the website is slow, unavailable or displaying inconsistent information. If a connection is interrupted, a wager may have been accepted, declined or left pending. Check your account history before attempting to place the same wager again. Where an obvious technical or pricing error affects a wager, the outcome may be reviewed and corrected in line with the relevant terms and applicable law.

You are responsible for using a suitable device, internet connection and browser when accessing the service. However, a connection problem does not by itself confirm whether a wager was accepted. The relevant transaction record, system information and confirmation shown to you will normally be considered when determining the status of a wager.

3. Game outcomes and settlement

Wagers are settled according to the rules of the relevant game, betting product or market. The result may be determined by the operation of the game, a random outcome, an official event result or another stated settlement source. The applicable game page or market information should explain how an outcome is determined and when a wager is considered final.

A result cannot normally be changed because a player disagrees with it, a different result was expected or the outcome was inconvenient. Where a result is corrected by the relevant event authority, settlement source or technical review, the wager may be adjusted in accordance with the specific rules. If no valid result is available, the relevant product rules will determine whether the wager is cancelled, voided or otherwise settled.

• A winning wager is settled only when it meets the conditions for the relevant game or market.
• A losing wager normally has no return unless the specific rules state otherwise.
• A cancelled or void wager is handled according to the applicable product rules.
• Returns, if any, are subject to the displayed odds, rules, stake and any applicable conditions.
• A bonus, promotional credit or special offer may have separate terms that affect its use or settlement.
• Where a wager contains several selections, the result of each selection and the rules for the combined wager will be relevant.
• A pending wager may remain unsettled until the required result or review information becomes available.

For casino-style games, outcomes are produced by the game system and are not controlled by individual players. Past results do not predict future results, and a game does not become more likely to produce a particular outcome because it has not appeared recently. Unless the game rules state otherwise, each play should be treated as a separate event.

Odds, payouts and game information may be displayed before a wager is confirmed. Information can change before acceptance, and the terms shown at the time of confirmation will generally be relevant to that wager. You should never place a wager based only on an advertisement, general description or previous display where the confirmed bet slip or game rules show different information.

Reviews, corrections and disputes

If a settlement appears incorrect, review the relevant game rules and account record first. A review may consider the wager reference, time of placement, system records, displayed rules, result information and any technical or security events. A review can take time where information must be checked or where a third party provides the result. The outcome of a review will be communicated through the available account or support process.

If you disagree with a decision, you should follow the complaints or dispute process described in the applicable Terms and Conditions. Provide clear information about the wager, including any available reference, the date and time of the transaction and the reason you believe a review is needed. You should not provide another person's personal information unless you are authorised to do so.

4. Fair play, account security and responsible gambling

Fair play is required at all times. You must not interfere with the website, manipulate a game, exploit a vulnerability, use unauthorised software, create multiple accounts to gain an improper advantage or coordinate with others to mislead the operator. You must not use payment methods or personal information that belong to another person without proper authority.

Kingmaker Casino may carry out identity, age, payment, source-of-funds, security or other compliance checks when required or considered appropriate. You may be asked to provide documents or information before an account can be used fully, a wager can be settled or funds can be transferred. Information provided for verification must be genuine, legible and current. Failure to complete a reasonable check may result in a delay, restriction or other action under the applicable terms.

If there is a suspected breach of these rules, the account or related activity may be investigated. During an investigation, access to some services or transactions may be limited. Where permitted, wagers may be reviewed and funds may be held until the review is complete. Any decision will take account of the relevant terms, available evidence and applicable legal requirements.

Play within your limits

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you start and only wager money you can afford to lose. Avoid chasing losses, taking money needed for everyday expenses or gambling when affected by alcohol, stress or other circumstances that may affect your judgement.

• Set personal spending and time limits where those tools are available.
• Take regular breaks and keep track of your activity.
• Do not increase stakes to try to recover previous losses.
• Use account restrictions or self-exclusion options if gambling is becoming difficult to control.
• Ask for support from an appropriate gambling-help service, health professional or trusted person if you are concerned about your gambling.
• If someone else may access your account, change your password and use the available security controls promptly.
• Do not gamble to deal with stress, financial problems or difficult emotions.
• Speak with someone you trust if your gambling is affecting your relationships, work or finances.

You can stop using the service at any time. If you believe that you need a break or that gambling is no longer enjoyable, use the available account restriction or self-exclusion options and seek independent support. Responsible gambling tools may not prevent every form of gambling, so you should also take practical steps such as removing saved payment details, avoiding gambling-related prompts and asking a trusted person to support you.

These rules are general information and do not replace the full Terms and Conditions or the rules displayed for a particular game or market. Rules may be updated from time to time. You should check the current version before placing a wager. If you do not understand a rule, do not place the wager until you have obtained an explanation through the available support channel.