Kingmaker Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form an agreement between you and Kingmaker Casino in relation to your use of the website, account facilities, games, promotions and other services made available through the platform. They should be read together with any game rules, promotional terms, privacy information, responsible gambling information and other notices published on the website.

By accessing the website, opening an account or using any service, you agree to comply with these terms. If you do not agree with them, you must not use the website or its services. We may update these terms from time to time to reflect changes to the services, technology, legal requirements or business practices. Updated terms will apply from the date they are published, unless a different effective date is stated.

You are responsible for checking the current version of these terms before using the website. If a material change affects your rights or obligations, information about the change may be displayed on the website where appropriate. Your continued use of the services after an update indicates your acceptance of the revised terms.

Eligibility and legal use

You must be legally permitted to access and use online gambling services in your location. You must also meet the minimum legal age that applies to gambling in your jurisdiction. Kingmaker Casino does not invite anyone to use the website where doing so would breach local law or regulation.

• You must provide accurate and current information when registering or using the services.
• You must use the website only for lawful purposes and in accordance with these terms.
• You must not allow another person to use your account.
• You must not use the website if you are subject to a gambling restriction, exclusion or prohibition that prevents you from doing so.
• You must comply with all laws that apply to you, including laws relating to online gambling, payments, taxation and identity verification.

2. Accounts, identity and security

Some services may require you to register an account. You may generally hold only one personal account unless Kingmaker Casino has expressly approved otherwise. Accounts are intended for individual use and must not be opened on behalf of another person, organisation or business.

Information provided during registration and at later stages must be truthful, complete and kept up to date. We may request documents or other information to confirm your identity, age, address, payment method, source of funds or eligibility. Verification checks may be required before certain account functions, deposits or withdrawals can be completed.

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless you have promptly notified us of unauthorised access. You must choose suitable security details, avoid sharing them and take reasonable steps to protect the device and email account used to access the website.

Suspension and account closure

We may refuse an account application, restrict access, suspend an account or close an account where permitted by law. This may occur if information is inaccurate, verification cannot be completed, the account appears to be used by another person, these terms may have been breached, or activity creates a legal, security, payment or responsible gambling concern.

You may ask for your account to be closed at any time through the available account or support channels. Account closure does not remove obligations that arose before closure. Where an account is closed, any remaining balance will be handled in accordance with applicable law, verification requirements and these terms.

You must not create a new account or attempt to bypass a restriction after an account has been suspended, closed or placed under a gambling break. If a duplicate account is identified, related accounts or transactions may be reviewed and handled in accordance with applicable requirements.

3. Deposits, wagering and withdrawals

Deposits must be made using a payment method that you are authorised to use. You must not deposit funds from a third party or use a payment instrument without the owner’s permission. We may decline, reverse or review a transaction where the payment method, account information or source of funds cannot be reasonably confirmed.

You should only deposit money that you can afford to lose. Gambling should be treated as entertainment and not as a way to earn income, repay debts or solve financial difficulties. Before depositing or wagering, consider setting personal spending and time limits and review the responsible gambling information available on the website.

Game participation is subject to the rules shown for the relevant game. Those rules may describe how a game operates, how outcomes are determined, how stakes are accepted and how winnings are calculated. You should read the applicable game rules before playing. If a game is interrupted by a technical issue, the transaction or outcome may be reviewed and corrected where required.

A bet or game transaction is generally treated as accepted only when it is recorded by the platform. If you believe a transaction has been recorded incorrectly, you should stop using the affected service and raise the issue through the available support channels as soon as possible. System records may be used when reviewing a transaction or dispute.

Withdrawals and transaction checks

Withdrawal requests may be subject to account verification, payment checks, fraud prevention procedures and any requirements applying to the relevant payment method. We may ask you to complete verification before processing a withdrawal. Processing may also be affected by the payment provider, financial institution, weekends, public holidays or other circumstances outside our reasonable control.

Funds may not be available for withdrawal until related deposits, wagering activity or verification checks have been completed. We do not promise a particular processing period unless a specific period is stated in the applicable service information. You are responsible for entering correct payment details and for any fees, taxes or charges imposed by your bank or payment provider.

If a payment is reversed, rejected or identified as unauthorised, you may remain responsible for the resulting amount and reasonable recovery costs, subject to applicable law. We may pause related account activity while the transaction is investigated.

4. Promotions, prohibited conduct and responsible gambling

Promotions, bonuses, rewards and competitions may be offered from time to time. Each offer is subject to its own terms, including any eligibility requirements, expiry conditions, qualifying activity, playthrough requirements, contribution rules, maximum values or other restrictions. You should read the specific offer terms before accepting or using a promotion.

Unless stated otherwise, promotional benefits are intended for one person, one account and one household. We may correct an obvious error, withdraw an offer, or withhold or remove a promotional benefit where the offer has been used contrary to its terms or in a way that appears abusive, fraudulent or unfair.

Prohibited activity

You must not interfere with the operation or security of the website, misuse a promotion, manipulate a game, exploit a technical error or use automated software, bots, scripts or other tools to gain an unfair advantage. You must not introduce malware, attempt to access another person’s account, collect information about other users or use the services for unlawful activity.

Collusion, fraud, money laundering, payment abuse, identity misuse and any attempt to conceal the source or destination of funds are prohibited. Suspicious activity may be reported to relevant authorities or service providers where required or permitted by law. We may retain information and restrict transactions while concerns are assessed.

Responsible gambling

Kingmaker Casino supports a safer approach to gambling. Gambling should remain optional, controlled and within your means. If gambling is causing stress, financial difficulty, conflict or loss of control, stop playing and seek help from an appropriate support service. You can also use available account tools or request a temporary break or account closure.

• Set a budget before you play and do not chase losses.
• Take regular breaks and avoid gambling when upset, tired or under the influence of alcohol or other substances.
• Do not borrow money or use essential household funds for gambling.
• Use available deposit, wagering, time or session controls where offered.
• Ask for assistance if you are worried about your gambling or someone else’s gambling.

5. Website use, liability and disputes

The website and its content are provided for personal use. We aim to keep the services available and accurate, but access may be interrupted by maintenance, technical faults, network problems, security events or circumstances beyond our reasonable control. We do not guarantee that the website will always be available, error-free or compatible with every device or connection.

You are responsible for your device, internet connection, software and security arrangements. You should use current security software and take reasonable precautions when accessing your account. We are not responsible for loss caused by your failure to protect your login details, device or payment information, except to the extent that liability cannot lawfully be excluded.

Website content, branding, graphics, text, software and other materials are owned by or licensed to the relevant rights holder. You may view and use them for personal, non-commercial purposes only. You must not copy, modify, distribute, publish, reverse engineer or commercially exploit website materials without permission.

Privacy and personal information

Personal information is handled in accordance with the applicable privacy information published on the website. Information may be collected and used for account administration, identity checks, payments, security, customer support, responsible gambling, legal compliance and service improvement. By using the services, you acknowledge that these activities may be necessary to provide and protect the platform.

Complaints and applicable law

If you have a complaint, transaction query or concern about the services, please raise it through the support or contact options made available on the website. Provide enough information for the matter to be reviewed, such as the relevant account details, date, transaction reference and a clear description of the issue. We may ask for further information before responding.

These terms are intended to operate consistently with the mandatory laws and consumer protections that apply to you. Nothing in these terms excludes, restricts or modifies a right or remedy that cannot lawfully be excluded, restricted or modified. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

These terms, together with the documents and rules referred to in them, set out the general conditions for using Kingmaker Casino. By continuing to access the website, you confirm that you have read and understood the terms that apply to your use of the services.